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CODE OF ETHICS

Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us


  • -Cory W.

    I had an emergency repair on a holiday. Brett and his mechanics were very professional and easy going. They properly diagnosed the problem the first time, had the part rush delivered and had us back on the road quickly. My family and I are very grateful for Brett and his crew. UPDATE: After I wrote my initial review, Brett called me to see how the vehicle was running. This is the best customer service I've ever had from an auto mechanic. I'd give 6 stars if I could.


  • -Derek W.

    They had great service! I would go there again in a heartbeat. Real friendly and wouldn't take advantage of someone that didn't have much mechanical skill. (I seen first hand them explaining everything thoroughly to an older lady saying what she can wait on)


  • -Danell P.

    We have been going to Brett's Auto for over ten years. Always good service and good work.


  • -Dave C.

    Owner and staff are incredible. Trust them with all my vehicles. Always feel like I receive the best service for my money. Thank you to everyone there and special thanks to Gary and Brett.


  • -Vicki S.

    The very best.


  • -Michael S.

    Best service, great people.


  • -Patti

    Great service, owner is honest.


  • -Marsha K.

    Love Brett and Gary won't steer you wrong!

Call us for service: 315-592-9538

ACDelco
AAA Approved Auto Repair
ASE Master Technician
Mitchell1
Motorcraft
General Tire
Raybestos
Goodyear
  • Car Care Aware